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Text a Nurse Confidential Advice service for Northern Ireland Teens

Text a nurse advice service for Northern Ireland teens service

Text A Nurse Advice Service for Northern Ireland Teens

A new Text-a-Nurse service has been launched to provide young people with a secure and confidential text messaging service to a school nurse for advice and support.

A new Text-a-Nurse service has been launched to provide young people with a secure and confidential text messaging service to a school nurse for advice and support.

Text A Nurse: Secure and Confidential

The service is aimed at 11 to 19 year olds and will be delivered by the School Nursing Teams.

Education Minister, Peter Weir said:

“The emotional health and wellbeing of children and young people has never been more important. This new service will allow young people to seek advice about sensitive health issues without a face to face appointment.

School nurses will provide help on a range of issues including, emotional health and wellbeing, alcohol and drugs, sexual health, bullying and general health issues.

“During these difficult times when many children and young people have suffered from being out of an education setting for prolonged periods of time, it is more important than ever that they know they can talk to someone confidentially about their concerns.”

School Nurses play a key role in Northern Ireland

Text a nurse advice service for Northern Ireland teens nurse

The initiative is one of a range of resources to support the implementation of the Framework for Children and Young People’s Emotional Health and Wellbeing in Education

Health Minister, Robin Swann said: 

“School nurses play a key role in working across education and health, and providing a link between school, home and the community. Their aim is to improve the health and wellbeing of children and young people, and during these uncertain times Text-a-Nurse provides a safe way for young people to reach out for help and to discuss their concerns.

“This service offers a way for young people to anonymously access health related advice, information and guidance at the touch of a button from a specially trained nurse.”

Asking for help by text is less embarrassing

Text a nurse advice service for Northern Ireland teens nurse doctor

Emily Roberts, Safeguarding Nurse Consultant, Public Health Agency said; “Asking for help or advice via text message is less embarrassing than asking in person.

We hope through this non-judgemental, confidential text service young people will be empowered to ask those questions that they otherwise wouldn’t have the confidence to ask.

“A qualified school nurse will respond to the young people’s messages using the secure ChatHealth web platform.

ChatHealth is an award winning service in the UK and is the first of its kind in Northern Ireland and will transform the way young people communicate with health professionals.”

Text a Nurse throughout Northern ireland

Text-a –Nurse is manned by a team of school nurses between the hours of 9am -5pm Monday to Friday (excluding Bank Holidays), they will respond to all messages within 24 hours Monday – Friday. Our aim is to provide a timely, and convenient access to confidential health advice for young people aged 11-19 in Northern Ireland.  Phone numbers:

  • Belfast  Trust Text –A-Nurse : 07507 328290
  • Northern Trust: Text –A-Nurse 07480 635982
  • Southern Trust Text –A-Nurse  07507 328057
  • Western Trust Text –A-Nurse 07480 635984
  • South Eastern Trust Text –A-Nurse: 07507 327263

Text a Nurse is a new advice service for young people who can text a nurse in confidence

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